What is your refund policy?

In the unlikely event you are unsatisfied with your Shoulder Buddies® purchase, you may return it within 30 days of receipt for refund of the original product cost only, if shipping and handling charges were processed they will not be refunded. Shipping costs to return the product will be your responsibility. To return a purchase, please contact us at shoulderbuddies@gmail.com for return authorization and instructions. At the present time we are only able to respond to emails written in English.


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